Merhaba,
Windows 10 bilgisayarım, fark ettiğim kadarıyla yalnızca pilde kullanırken mavi ekran hatası veriyor. Aşağıda görseller mevcut. Forumda ve internette bulduğum genel çözümleri denedim; verifier'ı devre dışı bırakmak, batarya ile ilgili sürücüleri silip yeniden başlatmak gibi ancak hiçbirisi sorunumu çözmedi. Bu konuda destek olabilir misiniz?
Cihaz Modeli: HP ProBook 440 G9 (6S6W2EA)
Minidump çıktısı:
Windows 10 bilgisayarım, fark ettiğim kadarıyla yalnızca pilde kullanırken mavi ekran hatası veriyor. Aşağıda görseller mevcut. Forumda ve internette bulduğum genel çözümleri denedim; verifier'ı devre dışı bırakmak, batarya ile ilgili sürücüleri silip yeniden başlatmak gibi ancak hiçbirisi sorunumu çözmedi. Bu konuda destek olabilir misiniz?
Cihaz Modeli: HP ProBook 440 G9 (6S6W2EA)
Minidump çıktısı:
Kod:
DRIVER_VERIFIER_DMA_VIOLATION (e6)
An illegal DMA operation was attempted by a driver being verified.
Arguments:
Arg1: 0000000000000026, IOMMU detected DMA violation.
Arg2: ffffbc8abfdd8060, Device Object of faulting device.
Arg3: 0000000000000000, Faulting information (usually faulting physical address).
Arg4: 0000000000000006, Fault type (hardware specific).
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 2671
Key : Analysis.Elapsed.mSec
Value: 13620
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 687
Key : Analysis.Init.Elapsed.mSec
Value: 6599
Key : Analysis.Memory.CommitPeak.Mb
Value: 92
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0xe6
Key : Bugcheck.Code.TargetModel
Value: 0xe6
Key : Failure.Bucket
Value: 0xE6_26_nt!IvtHandleInterrupt
Key : Failure.Hash
Value: {11608481-d56e-58cc-4b64-17c92254d2f4}
Key : Stack.Pointer
Value: ISR
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: e6
BUGCHECK_P1: 26
BUGCHECK_P2: ffffbc8abfdd8060
BUGCHECK_P3: 0
BUGCHECK_P4: 6
FILE_IN_CAB: 122424-15421-01.dmp
FAULTING_THREAD: fffff80679d27a00
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
fffff806`7d684ea8 fffff806`794e19d7 : 00000000`000000e6 00000000`00000026 ffffbc8a`bfdd8060 00000000`00000000 : nt!KeBugCheckEx
fffff806`7d684eb0 fffff806`794cd7eb : 00000000`00000000 00000000`00000000 fffff806`79c49d80 fffff806`79c49d80 : nt!IvtHandleInterrupt+0x1a7
fffff806`7d684f10 fffff806`792d7e65 : fffff806`79cf3e40 fffff806`7d675a90 fffff806`79cf3ef0 00000000`00000000 : nt!HalpIommuInterruptRoutine+0x4b
fffff806`7d684f40 fffff806`794007fc : fffff806`7d675a90 fffff806`79cf3e40 00000000`00006cac fffff806`79406e50 : nt!KiCallInterruptServiceRoutine+0xa5
fffff806`7d684f90 fffff806`79400d67 : fffff806`7d675b30 00000000`00000001 00000000`00040046 fffff806`79268718 : nt!KiInterruptSubDispatchNoLock+0x11c
fffff806`7d675a10 fffff806`794033aa : 00000000`00000000 fffff806`79d27a00 ffffbc8a`d3a0a3c0 00000000`00006cac : nt!KiInterruptDispatchNoLock+0x37
fffff806`7d675ba0 00000000`00000000 : fffff806`7d676000 fffff806`7d66f000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
SYMBOL_NAME: nt!IvtHandleInterrupt+1a7
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.19041.5247
STACK_COMMAND: .process /r /p 0xfffff80679d24a00; .thread 0xfffff80679d27a00 ; kb
BUCKET_ID_FUNC_OFFSET: 1a7
FAILURE_BUCKET_ID: 0xE6_26_nt!IvtHandleInterrupt
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {11608481-d56e-58cc-4b64-17c92254d2f4}
Followup: MachineOwner