Mavi ekran sorunu (ntoskrnl.exe)

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11 Nisan 2020
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83
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Arkadaşlar windowsu başlatamamıştı bilgisayar.Ben de bu bilgisayarı sıfırla seçeneğine tıkladım ve bilgisayarı formatlamış oldum.Önceden de bilgisayarı her gün ilk başlatışımda mavi ekran alıyordum.Formatlamış olmama rağmen bu sorun düzelmedi.Minidump dosyalarını bıraksam bakabilecek var mıdır acaba ?


Bluescreenviewdan baktığımda hatanın ntoskrnl.exe ile ilgili olduğu yazıyordu.
 
Kardeşim buna burada bakıp anlayacak birilerini tanımıyorum ben. Technopatta konu açarsan daha bilgili kişiler Minidump dosyalarını incelerler ve sorunu bulmaları daha keskin olur.

Benim düşüncem öncelikle bir bios güncellemesi yapın. Ardından memtes86 ile ram testi yapın 8 gb ram için 2buçuk saat sürüyor. Sıkıntı çıkmazsa depolama birimlerine badsector testi yapın. Eğer format atınca geçiyorsa bu durum sorun windowsun açık kaynaklı hatalarından meydana gelir. Fakat format atıp belli bir süre sonra tekrar nüksederse donanımsal bir şeyler olduğunu anlayabiliriz.
 
Hocam siz hem UNEXPECTED_STORE_EXCEPTION hatası alıyorsunuz image_name ise ntkrnlmp.exe buda ramlerde veya disklerde hata olabileceğini söylüyor siz memtest 86 ile belleklerinizi kontol edin hemde crystal disk ile disklerinizin sağlıklarını kontrol edin sorun bence ya disklerde yada ramlerde birde win32k.sys sürücüsünü güncelleyin
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffbb06c931f000, Pointer to the store context or data manager
Arg2: ffffa18d96283450, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4624

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on KAYSERI

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 9140

Key : Analysis.Memory.CommitPeak.Mb
Value: 82

Key : Analysis.System
Value: CreateObject

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE: 154

BUGCHECK_P1: ffffbb06c931f000

BUGCHECK_P2: ffffa18d96283450

BUGCHECK_P3: 2

BUGCHECK_P4: 0

EXCEPTION_RECORD: ffffa18d962843d8 -- (.exr 0xffffa18d962843d8)
ExceptionAddress: fffff8024db21c30 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 0000021d8e662570
Parameter[2]: 00000000c00000c0
Inpage operation failed at 0000021d8e662570, due to I/O error 00000000c00000c0

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000021d8e662570

CONTEXT: ffffa18d96283c10 -- (.cxr 0xffffa18d96283c10)
rax=fffff8024db21be0 rbx=ffffa6013cd98000 rcx=ffffa6013cd98000
rdx=ffffa6013cd98000 rsi=0000000000000002 rdi=0000021d8e662570
rip=fffff8024db21c30 rsp=ffffa18d96284618 rbp=0000021d8e662fe3
r8=0000021d8e662570 r9=0000000000000ac9 r10=ffffa6013cd98ea0
r11=0000021d8e663039 r12=ffffa18d96284888 r13=ffffbb06d21cb000
r14=ffffa6013cd99000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff802`4db21c30 418b08 mov ecx,dword ptr [r8] ds:002b:0000021d`8e662570=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: MemCompression

ERROR_CODE: (NTSTATUS) 0xc0000006 - 0x%p adresindeki y nerge, 0x%p bellek adresine ba vurdu. Gerekli veriler, 0x%x G/ hata durumu y z nden belle e yerle tirilmedi.

EXCEPTION_CODE_STR: c0000006

EXCEPTION_PARAMETER3: 00000000c00000c0

EXCEPTION_STR: 0xc0000006

STACK_TEXT:
ffffa18d`96284618 fffff802`4da706f0 : ffffa601`3cd98000 ffffa601`3cd98000 00000000`00000002 0000021d`8e662570 : nt!RtlDecompressBufferXpressLz+0x50
ffffa18d`96284630 fffff802`4da702e8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0013c75e : nt!RtlDecompressBufferEx+0x60
ffffa18d`96284680 fffff802`4da70175 : 00000000`00000004 fffff802`4da6fcde 00000000`00000000 00000000`00000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
ffffa18d`96284740 fffff802`4da6fa44 : 00000000`00000001 00000000`00012570 ffffbb06`c931f000 ffffbb06`0001b000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
ffffa18d`96284790 fffff802`4da70640 : 00000000`ffffffff ffffbb06`d21cb000 ffffa18d`96284870 ffffbb06`d1359a10 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
ffffa18d`96284830 fffff802`4da708b1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
ffffa18d`962848e0 fffff802`4da70971 : ffffbb06`c931f000 ffffbb06`d1359a10 ffffbb06`d21cb000 ffffbb06`c93209c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffffa18d`96284960 fffff802`4da37218 : ffffbb06`d1ce9040 ffffbb06`c931f000 ffffa601`00000000 00000000`00000064 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffffa18d`96284990 fffff802`4db0d7d3 : fffff802`4da70950 ffffa18d`96284a30 00000000`00000003 00000000`00000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffffa18d`96284a00 fffff802`4da625b8 : 00000000`00000000 00000000`00000000 0000002b`9c891ba6 fffff802`4e522cc8 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
ffffa18d`96284ad0 fffff802`4db725c0 : ffffbb06`d1359a38 0000002b`9c891ba6 ffffffff`ffffffff fffff802`4e522cc8 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
ffffa18d`96284b20 fffff802`4da33f45 : 00000000`00989680 ffffbb06`d1ce9040 fffff802`4db72520 ffffbb06`00000000 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmAsyncReadQueueWorker+0xa0
ffffa18d`96284b70 fffff802`4db46745 : ffffbb06`d1ce9040 00000000`00000080 ffffbb06`c2caf040 00000000`00000000 : nt!ExpWorkerThread+0x105
ffffa18d`96284c10 fffff802`4dbe5598 : ffffa601`3c1e3180 ffffbb06`d1ce9040 fffff802`4db466f0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffa18d`96284c60 00000000`00000000 : ffffa18d`96285000 ffffa18d`9627f000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nt!RtlDecompressBufferXpressLz+50

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.450

STACK_COMMAND: .cxr 0xffffa18d96283c10 ; kb

BUCKET_ID_FUNC_OFFSET: 50

FAILURE_BUCKET_ID: 0x154_c0000006_c00000c0_nt!RtlDecompressBufferXpressLz

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {4f688397-d249-e636-ec74-114488b98434}

Followup: MachineOwner
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