Civilization 6 açılmıyor

[redpanda]

Unhandled Exception
Code: EXCEPTION_ACCESS_VIOLATION
Error reading address 0x22f

Call Stack
-----------------------------------------------------
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
bu şekilde bir hata çıkıyor
nasıl çözerim

 

[redpanda]

Unhandled Exception
Code: EXCEPTION_ACCESS_VIOLATION
Error reading address 0x22f

Call Stack
-----------------------------------------------------
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
??? ! ??? ???, line 0
bu şekilde bir hata çıkıyor
nasıl çözerim

silip yükledim çözüldü